Frequently Asked Questions

Why are you updating your Terms of Service and Privacy Policy?

We are updating our Terms of Service and Privacy Policy to make them easier to understand and to reflect new WhatsApp features and services. For example, our updated Terms and Privacy Policy refer to new features such as WhatsApp Calling, WhatsApp for web and desktop, and end-to-end encryption, as well as our plans to help you communicate with businesses using our service. While WhatsApp will continue to operate as a separate service from Facebook, we plan to share some information with Facebook and the Facebook family of companies that will allow us to coordinate more and improve experiences across our services and those of Facebook and the Facebook family.

 

What information is being shared with Facebook and the Facebook family of companies?

We plan to share some information with Facebook and the Facebook family of companies that will allow us to coordinate more, such as to fight spam and abuse, and improve experiences across our services and those of Facebook and the Facebook family. For example, once you have accepted our updated Terms and Privacy Policy, we will share some of your account information with Facebook and the Facebook family of companies, like the phone number you verified when you registered with WhatsApp, as well as the last time you used our service.

Nothing you share on WhatsApp, including your messages, photos, and account information, will be shared onto Facebook or any of the Facebook family of apps for others to see. This means, for example, although some information will be shared with Facebook (such as your phone number), that information will not be seen by other people on Facebook. In addition, when you and your contacts use the latest version of our app, your messages are end-to-end encrypted by default. When your messages are end-to-end encrypted, only the people you are messaging with can read them – not WhatsApp, Facebook, or anyone else.

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